Features

Businesses with field service teams all share one similar goal – to deliver the best service they possibly can in the most efficient and cost-effective way. Service operators on the move need to be kept informed with their work schedules and be connected with admin staff at all times.

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Operational Management

The whole point of TeamPoint Field Service Management software is to support your business when it comes to operating a team of service engineers more efficiently. Correctly managing your service operators is the key to your business’s success. Our Field Service Management software specialises in team management, recording certification and qualifications so that you’re always sure to send the right person and the right job equipment to the job.

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Customer Service

TeamPoint doesn’t just provide you with better service, it also allows you to offer a better service to your customers. Teampoint provides an outstanding job tracking and employee time tracking service that allows your business to keep up to date with each jobs progress, therefore implementing a more efficient customer service.

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Compliance

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Invoicing

Teampoint improves cashflow and profitability by streamlining your invoicing process. As soon as your operative completes their work on site a report is sent into TeamPoint including client signatures and before and after photos. An invoice can be instantly generated at this point and sent to your customer with a signed worksheet that includes photographs.

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Reporting

TeamPoint includes a full suite of reports, giving you a management level overview across the whole system. Our service management software provides you with everything you need to analyse your business and to support strategic decision making.

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Business Development

Automatic scheduling, a more efficient invoicing cycle and a detailed reporting system to help businesses provide an exceptional service to their clients, allowing directors to manage their team more efficiently from one place.

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Teampoint Field Service Management software offers an array of administration and operational efficiency features including automatic scheduling, a more efficient invoicing cycle and a detailed reporting system to help businesses provide an exceptional service to their clients, allowing directors to manage their team more efficiently from one place. Our easy to use software is accessible from any PC, laptop, mobile, android or tablet device and syncs to your office devices helping your business increase its productivity each day.

By using our innovative software, you will be able to improve your service operator utilisation, increase your cash flow and identify problem areas.

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