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Welcome to TeamPoint Software

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Control your Field Team

Protect your workforce with pre-works checks. See locations of engineers, jobs assigned and job statuses. View assigned open jobs and completion progress. Full stock control, equipment and asset management.

Streamline Jobs

Manage jobs and parts through the system including uplifts and repairs. Engineers have access to service history, operations manuals and technical support through the TeamPoint app.

Optimise Service Support

Empower your admin and support team with live job data and routing which puts the right job to the right person. Set-up workflows which automate checks, worksheet sending, parts ordering, automatic invoicing and contract renewals.

Total Visibility

Get powerful management insights with a 360 degree view of your team with finance based reporting showing you what you need to know from sales figures, engineer productivity, jobs completed, jobs needing approval, jobs to be invoiced, jobs invoiced and other key metrics.

Everything you need to manage your field service business

Dashboards

Dashboards put critical information at your fingertips. TeamPoint’s Global View Dashboard provides key data across Sales, Operations and Finance. Other System Dashboards include Sales Manager, Operations Manager and Sales Person.  Each Dashboard provides key metrics and numbers can be clicked on and drilled into putting you in total control.

Drag & Drop Scheduling

From drag and drop scheduling to automatic job assignment based on skill-set and region TeamPoint makes managing your service team easy. Finance functions show you how much each engineer is billing and how much travel is costing. All jobs are colour-coded showing status so you can where your teams are at all times.

TeamPoint Mobile

TeamPoint Mobile provides everything your field team needs. Jobs can be accepted and pre-works checks (such as RAMS and before photos) can be enforced prior to starting. Technicians can view site and previous service history without having to call the office. Other functions include equipment/vehicle checks, timesheets, van stock and commissions.

“Since we installed TeamPoint in 2019 we’re doing 3 times as many jobs but haven’t needed to recruit any new administrators. TeamPoint is a really important part of our business and has helped us grow”

Nik Rogers, Aquarius

TeamPoint have worked closely with us to adapt and develop the system to meet our needs. This has given us much greater visibility, efficiency, and reporting which has helped us to make better informed decisions, ultimately leading to an increase in profitability.

Scott Fixter, Defluo Group

“TeamPoint felt like they would be a good fit for us as a system supplier, not a huge software company but a business which would take the time to understand what we needed and value us as a customer in the long term. We were right and we are really pleased we chose TeamPoint”
Richard Allen, Irrifence Limited

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Built around you

Our expert team will take the time to understand your business and goals giving you maximum opportunity to leverage technology.

We will look at what processes we can make leaner, what can be automated and how the system can work in the way you want to operate.

 

Once installed you business will operate all processes seamlessly within the TeamPoint system.

  • Dashboards and Reporting
  • Sales Management
  • Digital Forms
  • Planned & Reactive Maintenance
  • Optimised Scheduling
  • Workflows
  • Despatch Automation
  • Invoicing
  • Customer Management 
  • Stock Management
  • Asset Management
  • Service Agreements
  • Subcontractor Management
  • Supplier Management
  • Job Costing
  • Franchisor/Franchisee Module

Some of our valued customers

TeamPoint Software is registered as a framework supplier to Crown Commercial Service Supplier Framework

Industries Supported

Appliance Repair

Automatic Door

AV Equipment

Beverage Industry

Boiler Maintenance

Building Maintenance

Catering Equipment

Chimney Sweep

Cleaning

Dental Equipment

Door Maintenance

Drainage Services

Electrical Maintenance

Elevator Service

Escalators and Lifts

EV Charging Installation

Facilities Management

Fire Safety

Gas Engineer

Grease Trap Maintenance

Grounds Maintenance

Grout Cleaning

Handyman Repairs

HVAC

Landscaping

Lawn Care

Locksmith Business

Medical Equipment

PAT Testing

Pest Control

Plumbing and Heating

Pool & Spa

Power Generator Maintenance

Pressure Washing

Property Maintenance

Pump Maintenance

Roofing

Security Equipment

Swimming Pool Maintenance

Specialist Equipment

Stairlift Installation

Tree Maintenance

Water Treatment

Window Cleaning

Please get in touch today to see how TeamPoint can help your business!

 Email: [email protected]

Telephone: 0800 098 2757

TeamPoint, 34-35 Butcher Row, Shrewsbury, SY1 1UW, West Midlands, United Kingdom

© Severn Solutions Ltd, Company Registration Number 07659043