Developed in Shrewsbury. Used Across the UK.
About TeamPoint
Built Around Real Field Service Businesses
TeamPoint is a UK software company based in Shrewsbury, developing job management software for field service businesses across the UK. Since 2011, we've worked with companies of all sizes to help them manage quotations, scheduling, mobile working, compliance, projects, invoicing and customer relationships more efficiently. Today, TeamPoint supports businesses working across industries including roofing, drainage, facilities management, electrical, renewable energy and building maintenance. Technology has changed enormously over the last decade, but our approach hasn't. We believe software should make running a business simpler, give people better visibility and remove the administrative barriers that stand in the way of delivering great customer service.
How TeamPoint Began
TeamPoint wasn't something we set out to build.
At the time, we were developing bespoke software for a range of businesses when one customer approached us with a challenge. They needed a better way to schedule engineers and manage work away from the office, so Leon Cottell developed a solution specifically for them.
What started as a single software project quickly became something much bigger.
As that customer's business evolved, the software evolved alongside it. New requirements led to new features, and before long other field service businesses were asking for the same capabilities. Each brought their own ways of working, ideas and challenges, helping to shape the platform further.
Over time, that one project became TeamPoint.
Today it supports quotations, scheduling, mobile working, compliance, projects, customer relationships, invoicing and business reporting for field service businesses across the UK.
Although the platform has grown enormously, the way we develop it has stayed consistent. We work closely with our customers, understand how their businesses operate and build practical solutions around real operational challenges. Many of the features in TeamPoint today can be traced back to conversations with a customers looking for better ways of doing things.
Built by People Who Use It Every Day
One of the best ways to improve software is to rely on it yourself.
We use TeamPoint to manage TeamPoint.
Our own projects, development work, support requests and day-to-day tasks are organised using the same platform our customers use. It means we're constantly looking at the software through the eyes of the people using it. If something can be made simpler, clearer or more efficient, we notice it too.
That daily experience is one of the reasons TeamPoint continues to evolve. Every update is an opportunity to refine the platform and make everyday tasks a little easier.
Working Smarter
At TeamPoint, we don't believe being busy is the same as being productive.
We introduced a four-day working week because we wanted to create an environment where people could do their best work while maintaining a healthy balance between work and life. That decision reflected something we've always believed: technology should help people work more efficiently, not simply encourage them to work longer hours.
Using TeamPoint within our own business helps us do exactly that. By keeping information organised and reducing unnecessary administration, we spend less time chasing tasks and more time developing software, supporting customers and solving problems.
It's the same principle that guides every feature we build. Good software shouldn't just help businesses complete more work. It should help people enjoy their work a little more too.
Looking Ahead
Field service businesses continue to evolve, and so does TeamPoint.
Artificial intelligence, automation and increasing compliance requirements are changing the way organisations plan work, communicate with customers and manage information. Our role is to help customers embrace those changes with confidence, while continuing to provide software that's practical, adaptable and easy to use.
We're proud of how far TeamPoint has come, but we're even more excited about where it's going next.
We'll continue listening to our customers, developing the platform and helping field service businesses work more efficiently for many years to come.
